Privacy Policy

How we collect, use, and protect your personal information at DJJ Roofing LLC.

Last Updated: September 5, 2026

This Privacy Policy describes how DJJ Roofing LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit djjroofingllc.com or contact us for roofing services. By using our website, you agree to the practices described in this policy.

Note: This policy is provided for informational purposes. For full legal compliance specific to your situation, we recommend consulting a qualified attorney.

1. Information We Collect

Information You Provide Directly:

Name, phone number, email address, and mailing address
Details about your roofing project or service request
Payment information (processed securely through our payment processor – we do not store full card numbers)
Messages and communications submitted through our contact or quote forms

Information Collected Automatically:

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Interactions with our website (clicks, scrolls)
Cookie data and advertising identifiers

2. How We Use Your Information

To respond to quote requests, inquiries, and schedule roofing services
To process payments and send invoices or receipts
To send service updates, appointment confirmations, and follow-ups
To send promotional communications (you may opt out at any time)
To improve our website performance and user experience
To run advertising campaigns on Google
To comply with applicable laws and protect our legal rights

We do not sell your personal information to third parties for their own marketing purposes.

3. Third-Party Services We Use

We use the following third-party tools on our website. Each has its own privacy policy governing how they handle data:

Service	Purpose	Opt-Out
Google Analytics (Site Kit)	Website traffic analytics	Opt-Out Tool
Cloudflare	Website security, performance and basic visitor analytics	Cloudflare Privacy
UpdraftPlus (Google Drive)	Encrypted website and database backups stored off site	Google Privacy
Elementor Pro Forms	Contact and quote form submissions	N/A (form data you submit)
Google reCAPTCHA v3	Spam protection on our website forms. Collects device, browser and interaction signals to tell people apart from automated bots	Google Privacy and Google Terms
MalCare Security	Website security scanning and malware detection	MalCare Privacy

4. Cookies

We use cookies and similar tracking technologies to operate and improve our website. Cookies are small files stored on your device. We use:

Essential cookies – Required for the website to function (forms, security)
Analytics cookies – Help us understand how visitors use our site (Google Analytics)
Advertising cookies – Used for remarketing ads (Google Ads)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Visit allaboutcookies.org to learn how to manage cookies in your browser.

5. Text Messages and Phone Calls

Some of our forms include an optional checkbox agreeing to receive text messages. Ticking it is entirely your choice, and it is never required to request an inspection, an estimate or any service from us.

Messages relate to your inspection, estimate or job. Frequency varies with your project.
Message and data rates may apply, depending on your mobile plan.
Reply STOP at any time to stop receiving messages, or HELP for assistance.
Consent to receive texts is not a condition of any purchase or service.
We do not share your phone number with third parties for their own marketing.

We also call the number you give us to arrange inspections and follow up on estimates. If you would rather we contacted you only by email, tell us and we will.

6. Your Rights – Texas Residents

Under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, Texas residents may have the following rights regarding their personal data:

Right to Access – Request a copy of the personal data we hold about you
Right to Correction – Request correction of inaccurate personal data
Right to Deletion – Request deletion of your personal data
Right to Opt Out – Opt out of the sale of personal data or targeted advertising (we do not sell your data)
Right to Non-Discrimination – We will not discriminate against you for exercising any of these rights

To submit a privacy request, contact us at [email protected] or call (903) 217-5431. We will respond within 45 days as required by the TDPSA.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records are generally retained for 5–7 years for tax and legal purposes. You may request deletion of your data at any time (subject to applicable legal requirements).

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but take reasonable precautions to protect your data.

9. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

DJJ Roofing LLC

124 Como St S, Sulphur Springs, TX 75482

(903) 217-5431

[email protected]