Privacy Policy

Last Updated: March 28, 2026

This Privacy Policy describes how DJJ Roofing LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit djjroofingllc.com or contact us for roofing services. By using our website, you agree to the practices described in this policy.

Note: This policy is provided for informational purposes. For full legal compliance specific to your situation, we recommend consulting a qualified attorney.

1. Information We Collect

Information You Provide Directly:

• Name, phone number, email address, and mailing address
• Details about your roofing project or service request
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Messages and communications submitted through our contact or quote forms

Information Collected Automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Interactions with our website (clicks, scrolls, session recordings)
• Cookie data and advertising identifiers

2. How We Use Your Information

• To respond to quote requests, inquiries, and schedule roofing services
• To process payments and send invoices or receipts
• To send service updates, appointment confirmations, and follow-ups
• To send promotional communications (you may opt out at any time)
• To improve our website performance and user experience
• To run advertising campaigns on Google and Facebook/Meta
• To comply with applicable laws and protect our legal rights

We do not sell your personal information to third parties for their own marketing purposes.

3. Third-Party Services We Use

We use the following third-party tools on our website. Each has its own privacy policy governing how they handle data:

4. Cookies

We use cookies and similar tracking technologies to operate and improve our website. Cookies are small files stored on your device. We use:

• Essential cookies — Required for the website to function (forms, security)
• Analytics cookies — Help us understand how visitors use our site (Google Analytics, Clarity)
• Advertising cookies — Used for remarketing ads (Facebook Pixel, Google Ads)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Visit allaboutcookies.org to learn how to manage cookies in your browser.

5. Your Rights — Texas Residents

Under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, Texas residents may have the following rights regarding their personal data:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Correction — Request correction of inaccurate personal data
• Right to Deletion — Request deletion of your personal data
• Right to Opt Out — Opt out of the sale of personal data or targeted advertising (we do not sell your data)
• Right to Non-Discrimination — We will not discriminate against you for exercising any of these rights

To submit a privacy request, contact us at contact@djjroofingllc.com or call (903) 217-5431. We will respond within 45 days as required by the TDPSA.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records are generally retained for 5–7 years for tax and legal purposes. You may request deletion of your data at any time (subject to applicable legal requirements).

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but take reasonable precautions to protect your data.

8. Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us immediately at contact@djjroofingllc.com and we will delete it promptly.

9. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: